richbd Terms and Conditions

1.1 Acceptance of Agreement

By using the richbd website and all its services, you are considered to have fully read, understood, and agreed to these terms and conditions. If you disagree with any part of these terms, you are advised to stop using our platform immediately. richbd reserves the right to modify or update these terms and conditions at any time.

1.2 Definitions

The key terms used in this document are defined as follows:

• "Platform" refers to the richbd website, mobile version, and all associated digital services.
• "Member" refers to any individual registered with richbd who holds a valid account.
• "Services" refers to the online gaming, betting, and related entertainment services provided through richbd.
• "Account" refers to the personal profile and balance management portal created for each member.
• "Taka" refers to Bangladeshi Taka (BDT / ৳).

1.3 Changes to Terms

richbd may modify these terms and conditions at any time as needed. Any significant changes will be displayed as a notice in members' accounts or in a prominent location on the platform. Continued use of the platform after changes have been made will be considered acceptance of the revised terms.

2.1 Age Requirement

richbd services are available only to individuals aged 21 or above. Members must confirm at the time of registration that they meet this age requirement. We may request identity documents or proof of age for verification at any time. Providing false information regarding age will result in immediate account closure.

2.2 Single Account Rule

Only one account is permitted per individual, household, or IP address. Attempting to create multiple accounts will be treated as fraud, and all associated accounts and balances will be confiscated. Opening multiple accounts for the purpose of claiming bonuses more than once is strictly prohibited.

2.3 Registration Information

Members must provide accurate and complete personal information at the time of registration. Providing false or incomplete information may cause issues during account verification and may delay or cancel the withdrawal process. Members must notify our support team in a timely manner of any changes to their information.

2.4 Account Security

You are solely responsible for keeping your account username and password secure. You are personally accountable for all activity conducted through your account. If you suspect any unauthorized access, notify our support team immediately. Sharing your password with any third party is strictly prohibited.

3.1 Accepted Payment Methods

richbd currently supports the following payment methods:

• bKash
• Nagad
• Rocket
• Upay
• Bank Transfer (including Dutch-Bangla, City, BRAC, Islami, and Sonali Bank)

richbd may update the list of payment methods at any time. Visit the cashier page for the latest information.

3.2 Deposit Process

Before completing any deposit transaction, members must ensure they are using the correct amount and the correct channel. Deposits are typically credited to the account within a few minutes. If a deposit does not appear in the account within the expected time, contact the support team with proof of the transaction.

3.3 Withdrawal Process and Verification

A member's account must be fully verified (KYC) before submitting a withdrawal request. The name and payment details used for withdrawal must match the registered name. richbd does not approve withdrawals to third-party bank accounts or mobile wallets. Standard withdrawal processing time is between 15 minutes and 2 hours.

3.4 Currency and Conversion

All transactions on the richbd platform are conducted in Bangladeshi Taka (৳). For transactions involving foreign currency, the member is solely responsible for any conversion fees and exchange rate differences.

4.1 Welcome Bonus Terms

The welcome bonus is available to new members only and the following conditions apply:

• A minimum first deposit of ৳300 is required to claim the bonus.
• The bonus applies up to a maximum of ৳10,000 — deposits above this amount will not increase the bonus.
• A 15x wagering requirement must be met before bonus funds can be withdrawn.
• Only specific games may count toward the wagering requirement.
• Multiple bonus claims from the same household or IP address are not permitted.
• After claiming the bonus, the wagering requirement must be completed within a specified time limit.

4.2 VIP and Cashback Program

richbd offers weekly cashback across five VIP levels:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.3% weekly cashback
• Gold: up to 0.5% weekly cashback
• Platinum: up to 0.6% weekly cashback
• Diamond: up to 0.8% weekly cashback

A member's overall activity is taken into account when determining VIP level. richbd reserves the right to modify VIP benefit terms at any time.

4.3 Bonus Abuse

If richbd determines that a member is abusing the bonus system — such as through multiple accounts, arbitrage betting, or any other form of manipulation — the bonuses and winnings in that account will be confiscated and the account may be permanently closed.

5.1 General Gaming Rules

All games on richbd are operated on the principle of fair and random outcomes (Random Number Generator — RNG). If a technical error or irregularity occurs in a game result, richbd reserves the right to void or replay the relevant round. richbd's decision is final in the event of any technical issue during a game.

5.2 Responsible Gaming

richbd is committed to ensuring responsible gaming. We encourage members to set their own limits and to avoid problematic gaming behavior. The following tools are available to members:

• Option to set deposit limits
• Temporary or permanent self-exclusion
• Reality check notifications
• Option to review gaming history

For more information, please visit our Responsible Gaming page.

5.3 Prohibited Activities

The following activities are strictly prohibited on the richbd platform:

• Operating games through software, bots, or automated methods
• Using third-party software to influence game outcomes
• Any attempt at collaborative betting or cheating
• Operating an account through money laundering or illegal funds
• Attempting to access or control another member's account

6.1 Collection of Personal Information

richbd collects and processes members' personal information solely for the purposes of operating the service, verifying identity, and fulfilling legal obligations. We keep members' information secure using SSL encryption and other industry-standard security technologies.

6.2 Sharing Information with Third Parties

Members' personal information is not sold to any third party. However, limited information may be shared as required for service operations — such as payment processing, technology service providers, or at the request of authorities under applicable law.

6.3 Use of Cookies

The richbd website uses cookies to improve members' experience and to analyze usage patterns. Continued use of the platform will be considered consent to the cookie policy. For more information, please visit our Privacy Policy page.

7.1 Account Closure by richbd

richbd may suspend or close a member's account without notice in the following circumstances:

• Violation of any provision of these terms and conditions
• Detection of fraudulent or deceptive activity on the account
• Suspicion of money laundering
• Evidence of false identity or age being provided
• By court order or direction from an authority

7.2 Account Closure by Member

Any member may request to close their account at any time. To do so, send a written request via 24/7 live chat or to [email protected]. Any active bonuses or pending bets will be cancelled before the account is closed. Valid balances may be withdrawn in accordance with the applicable rules.

8.1 Service Availability

richbd always strives to ensure uninterrupted service, however temporary interruptions may occur due to technical maintenance, server issues, or unforeseen circumstances. richbd is not liable for any financial loss resulting from such interruptions.

8.2 Third-Party Services

The richbd platform includes services from third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming) and payment processors. richbd is not directly liable for the actions or issues of these third parties.

8.3 Liability for Gaming Losses

The member is solely responsible for any financial losses incurred through gaming. richbd does not guarantee any specific game outcome and does not provide compensation for a member's losses. Please game with full awareness of the risks involved.

9.1 Complaint Submission Process

If you have any complaint or dispute regarding richbd's services, please first contact our 24/7 live chat support. For written complaints, send an email to [email protected] and include all relevant information and evidence.

9.2 Resolution Timeframe

richbd endeavors to resolve received complaints as quickly as possible. Complex disputes may take longer due to the need for investigation. richbd's decision will be considered final.

9.3 Support Contact

Our support team provides assistance in Bengali 24 hours a day, 7 days a week:

• 24/7 Live Chat Support
• Email: [email protected]

10.1 Entire Agreement

These terms and conditions, along with richbd's privacy policy, responsible gaming policy, and other published guidelines, together form the complete agreement between the member and richbd. Any prior oral or written discussions are replaced by this document.

10.2 Severability

If any part of these terms is found to be invalid or unenforceable, that part will be removed and the remaining terms will continue in full effect.

10.3 Assignment of Rights

A member may not assign any of their rights or obligations under this agreement to a third party. richbd may assign its rights and obligations when necessary.

10.4 Language Preference

These terms are written in Bengali. In the event of any translation or interpretation, the original Bengali version will be considered authoritative.

10.5 Related Pages

In addition to these terms and conditions, please also read the following policies:

• Privacy Policy
• Responsible Gaming Policy
• About Us
• Frequently Asked Questions (FAQ)